Thumbstop Media Ltd. Terms & Conditions
1. Introduction
1.1 Agreement Overview
Welcome to Thumbstop Media Ltd. (“Thumbstop Media”, “we”, “our”, or “us”). These Terms and Conditions govern your access to and use of our services, including our data collection, processing, and automation services. By accessing or using our services, you agree to be bound by these terms.
1.2 Effective Date
These Terms and Conditions are effective as of June 29th, 2024. We reserve the right to update or modify these terms at any time with notice to clients.
2. Definitions
- “Services” refers to our digital marketing and sales intelligence services.
- “Platforms” refers to our technology stack including but not limited to Clay, Apollo, LinkedIn, LinkedIn Sales Navigator, Trigify, and associated tools.
- “Data” refers to any information collected, processed, or generated through our services.
- “Client” refers to any individual or entity engaging our services.
- “Automation Tools” refers to integration platforms such as Make.com and Zapier.
3. Services Provided
3.1 Core Services
Thumbstop Media provides digital marketing and sales intelligence services, including:
- Outbound marketing automation.
- Sales intelligence and lead generation.
- Data enrichment and verification.
- Multi-platform integration services.
- Automated workflow creation and management.
- Business contact identification and verification
- Professional relationship development
- B2B outbound campaign management
- Business intelligence gathering from public sources
3.2 Data Collection Methods
We collect and process data through:
- Professional networking platforms (LinkedIn, Sales Navigator).
- Data enrichment tools (Clay, Apollo).
- Automation platforms (Trigify).
- Direct client interactions via:
- Pop-up modals.
- Calendar bookings.
- Onboarding forms.
- Zoom meetings.
- Fireflies recordings.
- Clay.com platform.
3.3 Platform Integration
Services utilize automation tools including Make.com and Zapier.
Data transfers occur via:
- Secure webhooks.
- API integrations.
- Manual export/import methods (CSV).
- Integration methods are subject to our security protocols.
3.4: Business-to-business services
Thumbstop Media operates exclusively as a B2B (business-to-business) service provider. Our services are intended for and provided only to business entities and their authorized representatives in their professional capacity.
4. Data Processing and Privacy
4.1 Compliance Framework
We adhere to:
- General Data Protection Regulation (GDPR).
-
Personal Information Protection and Electronic Documents Act.
(PIPEDA)
- Other applicable data protection regulations.
4.2 Data Retention
- Standard retention period of 2 years.
- Specific retention periods may be modified by individual agreement.
- Data deletion available upon request subject to legal requirements.
4.3 Data Categories and Ownership
We process business contact information obtained from public sources and authorized third-party platforms. Clients retain ownership of any data they provide to us.
5. Data Accuracy and Verification
We use established business data platforms and industry-standard verification methods to ensure data accuracy. We regularly review and update our information to maintain quality.
6. Client Responsibilities
6.1 Account Security
- Maintain confidentiality of account credentials.
- Notify us immediately of any security breaches.
- Ensure authorized use of provided services.
6.2 Data Verification
- Review provided data for accuracy.
- Report inaccuracies promptly.
- Provide corrections when applicable.
- Maintain accurate input data.
6.3 Compliance Requirements
Clients must:
- Provide accurate information.
- Maintain necessary permissions for data use.
- Comply with applicable laws and regulations.
- Respect intellectual property rights.
6.4 Usage Restrictions
Clients must not:
- Process personal data unrelated to business purposes
- Share access credentials with unauthorized users
- Use data for purposes outside agreed scope
7. Payment Terms
7.1 Fees
- Service fees as specified in individual agreements.
- Additional services billed at agreed rates.
- Platform costs may be billed separately.
7.2 Payment Schedule
- Payment terms as specified in service agreements.
- Late payments subject to additional fees.
- Service suspension for non-payment.
8. Intellectual Property
8.1 Ownership
- We retain rights to our proprietary methods and technology.
- Clients retain rights to their original data.
- Derived data rights as specified in individual agreements.
8.2 Usage Rights
- Limited license to use our services.
- No transfer of intellectual property rights.
- Restrictions on reverse engineering.
9. Limitation of Liability
9.1 Service Limitations
We are not liable for:
- Third-party platform availability.
- Data accuracy beyond specified commitments.
- Network or communication failures.
- Force majeure events.
9.2 Damages
- Liability limited to fees paid for services.
- No liability for consequential damages.
- Specific limitations as per individual agreements.
10. Term and Termination
10.1 Term
- Initial term as specified in service agreement.
10.2 Termination Rights
- Either party may terminate with appropriate notice.
- Immediate termination for material breach.
- Upon termination
- Client retains access to their data through the platforms used during our service
- We maintain records for up to 2 years as per standard business practice
- We retain anonymized data for analytics and service improvement
10.3 Post Termination
- Data return or deletion.
- Confidentiality obligations survive.
- Payment obligations remain.
11. Governing Law and Jurisdiction
- Terms governed by Ontario, Canada law.
- Exclusive jurisdiction in Ontario courts.
- Alternative dispute resolution options.
12. Modifications
We reserve the right to modify these terms with:
- Notice of significant changes.
- Continued use constituting acceptance.
- Prior version archiving.
13. Contact Information
For questions or concerns:
- Email: info@thumbstopmedia.com
- Website: www.thumbstopmedia.com
Last Updated: June 29th, 2024