Privacy Policy

1. Introduction

Effective Date: June 29th, 2024

At Thumbstop Media Ltd. (“Thumbstop Media,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when:

• Completing contact forms
• Making calendar bookings
• Completing onboarding forms
• Participating in recorded meetings (via Fireflies)
• Engaging with our platform (Clay.com)

2.2 Information Collected Automatically

Our website and services automatically collect certain information using:

a) Analytics and Tracking Tools:

• Google Analytics
• Hotjar
• Facebook Marketing Pixel
• LinkedIn Marketing Pixel
• RB2B (Website IP de-anonymization)

b) Technical Information:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral source

3. How We Use Cookies and Similar Technologies

3.1 Cookie Usage

We use various types of cookies and similar tracking technologies to:

• Analyze website traffic and usage patterns
• Improve user experience
• Understand visitor behavior
• Optimize our marketing efforts

3.2 Cookie Management

We recommend users manage their cookie preferences through their browser settings. Most web browsers allow you to:

• View existing cookies
• Accept or reject cookies
• Set cookie preferences
• Delete cookies

4. How We Use Your Information

4.1 Business Operations

We use the collected information for:

• Providing our services
• Responding to inquiries
• Managing client relationships
• Improving our services
• Analyzing website performance

4.2 Marketing and Analytics

We use the collected information for:

• Understanding user behavior
• Optimizing website performance
• Analyzing service usage
• Measuring marketing effectiveness

5. Data Sharing and Third-Party Services

5.1 Service Providers

We share information with trusted service providers, including:

• Clay
• Apollo
• LinkedIn Sales Navigator
• Trigify
• Make.com/Zapier (for automation)
• Google Analytic
• Hotjar
• Facebook
• LinkedIn
• RB2B

5.2 Data Processing Agreements

All third-party service providers are bound by:

• Confidentiality obligations
• Data processing agreements
• Privacy and security requirements

6. Data Protection and Security

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• Data encryption
• Secure data storage
• Access controls
• Regular security assessments

6.2 Data Retention

We retain your information for:

• A standard period of 2 years
• Longer if required by law
• Until you request deletion (where applicable)

7. Your Privacy Rights

7.1 General Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent

7.2 Regional Rights

a) European Union (GDPR):

• Right to data portability
• Right to restrict processing
• Right to object to automated decision-making

b) California (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of the sale of personal information

c) Canada:

• Rights under PIPEDA
• Access to personal information
• Correction of personal information

8. International Data Processing

8.1 Data Storage

• All data is stored in secure locations
• We do not transfer data internationally
• Processing occurs within the original jurisdiction

8.2 Regional Compliance

We comply with:

• GDPR (European Union)
• CCPA (California)
• PIPEDA (Canada)

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the “Effective Date” at the top of this Policy
• Sending an email notification for significant changes

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@thumbstopmedia.com
• Website: www.thumbstopmedia.com

Last Updated: June 29th, 2024